Kolmac Patient Messaging — SMS Terms of Service

Last updated: September 28, 2026

About this program

Kolmac Integrated Behavioral Health’s Patient Messaging program sends text messages to patients who have enrolled at Kolmac and provided their mobile number with consent during intake.

Messages you will receive

Service-related messages only. These include a one-time welcome message after you enroll and consent, a weekly summary of your upcoming scheduled sessions, and reminders before each individual appointment. You can reply to confirm or reschedule an appointment. Messages may include links to care-related resources such as provider information, calendar links, or a welcome video. No promotional or marketing messages are sent through this program.

Message frequency

Message frequency varies.

Cost

Msg & data rates may apply.

How to stop messages

Reply STOP to any message to cancel. You will receive one confirmation message and no further messages after that. You may also revoke consent at any time by calling or emailing Kolmac using the contact information below, or by updating your communication preferences in the patient portal. Reply START to resubscribe.

How to get help

Reply HELP to any message for support information. You can also reach us at 640-400-7516 or info@kolmac.com.

Carriers

Supported carriers are not liable for delayed or undelivered messages.

Changes to your mobile number

If you change or deactivate your mobile number, please update your contact information with Kolmac. You will not be held responsible for messages sent to a number you no longer control.

Privacy

Information you provide is handled in accordance with our Privacy Policy (kolmac.com/privacy-policy). No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Contact

Kolmac Integrated Behavioral Health
640-400-7516 · info@kolmac.com